We want to make sure you're happy with your MooMenn order! If you need to return something, just log into your MooMenn account within 14 days of receiving your order. Once approved, we'll send you all the info you need, including the return address and detailed instructions.

Here's a quick rundown of our return process:


1. Ship your return within 14 days of requesting it on your MooMenn account.
2. We'll issue refunds once we've checked the items and confirmed they're in new condition.
3. Keep all the original packaging, labels, and tags intact.
4. You'll need to cover the return shipping costs.
5. Don't forget to share the tracking number with us so we can keep an eye on your return.
6. Once we get your items back, we'll process your refund within 3 to 5 working days.

Remember, we don't do exchanges, and original shipping charges won't be refunded. Also, for hygiene reasons, we can't accept returns on Swim Shorts.

If there are any issues with your order, like damage or defects, let us know right away, and we'll sort it out for you.

Log into your MooMenn account at the following link: Return Portal

Please find our Return Instructions:

1. You must ship your return within 14 days of submitting a Return Request on your MooMenn account.

2. After our inspection, refunds will only be issued if the items are in their original, new, and unworn condition.
  • We do not offer exchanges.
  • Original shipping charges will not be refunded.
  • For hygiene reasons, we do not accept returns on Swim Shorts.
  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the incorrect item.
  • You may return an item that is received damaged or faulty, which includes manufacturing defects. Photos of defects must be provided within 24 hours of receiving your order. Depending on the condition of the defect, if we approve the Return Request, you may be entitled to compensation for a repair, a replacement or a refund for the faulty/damaged item.
  • No compensation nor refund will be offered on items that are damaged from wear and tear.
  • We are not responsible for lost, missing, or damaged parcels returned to our warehouse by any courier delivery service.
  • Customers are responsible for all duties and Customs fees when delivering into certain countries outside the UK, we will not issue refunds if the recipient refuses to pay Customs duties at delivery.
For all Return Requests from outside the UK:
Please note, it is very important to advise the shipping company to send the parcel back to the UK as Returned Goods Relief, otherwise the parcel will be returned back to you and no refund will be issued.
You may find more information regarding Returned Goods Relief at the following link: Returned Goods Relief
Based on 1051 reviews
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(21)

My hubby loves them. They are perfectly comfortable. Look good feel great.

Really nice. Regular part of my weekly wardrobe

s
QL Sniper Set Cargo Joggers and Longline Top in Khaki
s.P.

Really comfy and well made

Excellent look and quality. Will definitely buy from this seller again and recommend to others.

Excellent look and quality. Will definitely buy from this seller again and recommend to others.

I
QL Relaxed Fit Nautik Set S24 in Grey
Imdaadur

Love the material and elegant it looks

Perfect 👌🏾 but I think the size medium would've been the perfect fit for me

D
QL Relaxed Fit Nautik Set S24 in Light Khaki
D.e.G. (Utrecht, NL)
0650477124

Die spoedlevering is werkelijk spoedlevering, had het na bestelling letterlijk de volgende dag binnen. En ben er zo blij mij, werkelijk waar mooi product. Moge Allah jullie bedrijf zegenen

Fantastic quality, fast delivery, and great service

Present for my nephew and he loves it. Comfort 100%

The best

My boys have never loved wearing any Qamees until they started wearing these. The best most comfortable nice looking.

My brothers love them!

The color was not accurate its blue!

feels amazing. so comfortable.

I love this two piece set, quality material, lots comments from friends on how it looks, a really great alternative to joggers and hoodie. really good value for money.

quality first purchase , alhamdulilah so happy

love it!

the product itself is quality to the touch, beautifully constructed , high quality material.

K
QL Relaxed Fit Nautik Set in Light Grey
Kaiser K. (Kingswinford, GB)
Nice fit

Quality materials, nice fit, very comfy

Thank you Brother Kaiser, for taking the time to leave great feedback on your recent order, we appreciate and value your continued support! We are very pleased to read that the quality, fit and comfort of our QL Relaxed Fit Nautik Set met your expectations!

I love it, bright light and comfortable, wicked😎

L
Short Hooded Jubba for Muslim Men B-Hoody QL in Burgundy and Gold
Lewis

Disliked that the gold piece fell off before wearing

These got me a couple of compliments at s college graduation. I like the fit and the pockets have me places for my wallet and phone.