Return Policy

We want to make sure you're happy with your MooMenn order! If you need to return something, just log into your MooMenn account within 14 days of receiving your order. Once approved, we'll send you all the info you need, including the return address and detailed instructions.

Here's a quick rundown of our return process:

1. Ship your return within 14 days of requesting it on your MooMenn account.
2. We'll issue refunds once we've checked the items and confirmed they're in new condition.
3. Keep all the original packaging, labels, and tags intact.
4. You'll need to cover the return shipping costs.
5. Don't forget to share the tracking number with us so we can keep an eye on your return.
6. Once we get your items back, we'll process your refund within 3 to 5 working days.

Remember, we don't do exchanges, and original shipping charges won't be refunded. Also, for hygiene reasons, we can't accept returns on Swim Shorts.

If there are any issues with your order, like damage or defects, let us know right away, and we'll sort it out for you.

Log into your MooMenn account at the following link: Return Portal

Please find our Return Instructions:

1. You must ship your return within 14 days of submitting a Return Request on your MooMenn account.

2. After our inspection, refunds will only be issued if the items are in their original, new, and unworn condition.

We do not offer exchanges.
Original shipping charges will not be refunded
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the incorrect item.
You may return an item that is received damaged or faulty, which includes manufacturing defects. Photos of defects must be provided within 24 hours of receiving your order. Depending on the condition of the defect, if we approve the Return Request, you may be entitled to compensation for a repair, a replacement or a refund for the faulty/damaged item.
No compensation nor refund will be offered on items that are damaged from wear and tear.
We are not responsible for lost, missing, or damaged parcels returned to our warehouse by any courier delivery service.
Customers are responsible for all duties and Customs fees when delivering into certain countries outside the UK, we will not issue refunds if the recipient refuses to pay Customs duties at delivery.

For all Return Requests from outside the UK:

Please note, it is very important to advise the shipping company to send the parcel back to the UK as Returned Goods Relief, otherwise the parcel will be returned back to you and no refund will be issued.

You may find more information regarding Returned Goods Relief at the following link: Returned Goods Relief

Excellent quality product highly recommend will definitely be a repeat customer

QL Lightweight Long Sleeves T-shirt 60T in Light Green

LONG THOBE KAMEES WHITE AND SILVER.

اَلسَلامُ عَلَيْكُم وَرَحْمَةُ اَللهِ وَبَرَكاتُهُ

I have previously made purchases before hand; this is my first time writing a review for Moomen. The delivery came within its time duration of 48hrs which was great. They had delivered it in their own packaging which was surprising but also good. The thobe is of great length and true to it’s description. I love the style and design which is the main reason why it took piqued by interest. Additionally, the zips covering the pockets useful to keep belongings safe.

Overall deserves a 5/5 rating.

Islamic Men's Long Thobe Kamees Eminence QL in White and Silver

Love this design & fit! I will order more. Hopefully they will restock some of their designs.

QL ETNIZ Set Relaxed Shorts and Embroidered Top in Burgundy and White

Gefallt mir sehr gut

QL IGO Relaxed Cargo Shorts and T-Shirt Set in Sky Blue

Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen! Es freut uns zu hören, dass Sie das IGO Cargo Set wirklich mögen. Vielen Dank, Bruder Abdullah, dass Sie MooMenn gewählt und unterstützt haben!

Passt genau und sitzt sehr bequem

QL Sniper Set Cargo Joggers and Longline Top in Black

Vielen Dank, Bruder Abdullah, für Ihre 5-Sterne-Bewertung! Wir freuen uns zu hören, dass die Sniper Cargo Set ist eine perfekte Passform und komfortabel. Wir sind dankbar für Ihr positives Feedback und Ihre Unterstützung!

Too tight around my calves

Love it but I was expecting to receive with the pant too😭

Muslim Men's Embroidered Long Thobe Kamees Sham QL in Cream

The thobe is really nice and comfortable. The tech fleece style hood makes it even better. However, the side parts at the bottom reveal the knees, so i have to wear trousers or ¾ shorts underneath it would be much better without this.

Muslim Men's Two-tone Long Thobe Kamees Unik R24 QL Cream

Sehr gute Badehose

Alles im allem kann man sagen war alles sehr gut!

QL Halal Swim Shorts SB ARMY S24 in Navy Blue

Vielen Dank Bruder Kürsat für Ihre freundliche 5-Sterne-Bewertung und Unterstützung für MooMenn, sehr geschätzt! Wir freuen uns sehr zu hören, dass Sie mit den Badehose zufrieden sind und dass Ihre Erfahrung mit MooMenn Ihre Erwartungen erfüllt hat!

Colour is not the same as the picture, and when I asked to return one,I was advised no refund or exchanges on sale items, which I did not see or read anywhere. So, I won't be buying any more items 😕

Thank you Brother Kamran, for taking the time to provide your feedback and the reason for your return request as it was not expressed in your correspondence with us.

Our selection found under the Special Price No Return Category are ''Final Sale Items which are not eligible for Return''. The following condition can also be found on our website in order to ensure fairness and transparency to all our customers, ''All Prices Are Final Sale Price, Customers Can't Request Return on any of this Collection's Products''.

We would be more than happy to proceed accordingly if you received the incorrect item, please do not hesitate to contact our Care Team for further assistance.

Kind regards,
MooMenn Care Team

Very well made a comfortable

Perfect fit

Great quality

We are grateful for your continued trust and loyalty! Thank you for choosing MooMenn!

Perfect fit

Great quality

Thank you Brother Tufan, your kind words and positive feedback are greatly appreciated!

Quality Product

Product feels amazing and fits perfectly

QL Relaxed Fit Nautik Set in Light Khaki

Thank you Brother Tufan, for taking the time to share such a great review and amazing photo! We are thrilled to hear that you are happy with the quality and feel of our Relaxed Fit Nautik Set and that it fits perfectly. We value your support and hope you continue to enjoy your Sets!

XL was a little tight on me

QL DELTA Kamisuit Two-tone Hooded Set in White and Grey

Fantastic product. Extremely good quality.

QL IGO Relaxed Cargo Shorts and T-Shirt Set in Cream

Great quality

QL ETNIZ Set Relaxed Shorts and Embroidered Top in Black and Gold

Moomenn are the best

Good quality clothes and modern thanks again to all of you brothers and sisters

Long Thobe Kamees for Muslim Men QL NV R24 in Cream

Many thanks Brother Othmane, for your very kind 5-star review! We are pleased to hear that you are satisfied with the quality and modern style of our Long Thobe Kamees. We are grateful to have your support and loyalty, thank you for choosing MooMenn!

Amazing fit and excellent quality

Embroidered Long Thobe for Muslim Men Kamees Sham R24 QL in Black

My hubby loves them. They are perfectly comfortable. Look good feel great.

Really nice. Regular part of my weekly wardrobe

Really comfy and well made

QL Sniper Set Cargo Joggers and Longline Top in Khaki

Excellent look and quality. Will definitely buy from this seller again and recommend to others.

QL Relaxed Chinos Urban Classik in Black

Excellent look and quality. Will definitely buy from this seller again and recommend to others.

Muslim Men’s Short Jubba Kamisweat Subtil QL in Black and Violet

Love the material and elegant it looks

Return Policy

Let customers speak for us