We want to make sure you're happy with your MooMenn order! If you need to return something, just log into your MooMenn account within 14 days of receiving your order. Once approved, we'll send you all the info you need, including the return address and detailed instructions.

Here's a quick rundown of our return process:


1. Ship your return within 14 days of requesting it on your MooMenn account.
2. We'll issue refunds once we've checked the items and confirmed they're in new condition.
3. Keep all the original packaging, labels, and tags intact.
4. You'll need to cover the return shipping costs.
5. Don't forget to share the tracking number with us so we can keep an eye on your return.
6. Once we get your items back, we'll process your refund within 3 to 5 working days.

Remember, we don't do exchanges, and original shipping charges won't be refunded. Also, for hygiene reasons, we can't accept returns on Swim Shorts.

If there are any issues with your order, like damage or defects, let us know right away, and we'll sort it out for you.

Log into your MooMenn account at the following link: Return Portal

Please find our Return Instructions:

1. You must ship your return within 14 days of submitting a Return Request on your MooMenn account.

2. After our inspection, refunds will only be issued if the items are in their original, new, and unworn condition.
  • We do not offer exchanges.
  • Original shipping charges will not be refunded.
  • For hygiene reasons, we do not accept returns on Swim Shorts.
  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the incorrect item.
  • You may return an item that is received damaged or faulty, which includes manufacturing defects. Photos of defects must be provided within 24 hours of receiving your order. Depending on the condition of the defect, if we approve the Return Request, you may be entitled to compensation for a repair, a replacement or a refund for the faulty/damaged item.
  • No compensation nor refund will be offered on items that are damaged from wear and tear.
  • We are not responsible for lost, missing, or damaged parcels returned to our warehouse by any courier delivery service.
  • Customers are responsible for all duties and Customs fees when delivering into certain countries outside the UK, we will not issue refunds if the recipient refuses to pay Customs duties at delivery.
For all Return Requests from outside the UK:
Please note, it is very important to advise the shipping company to send the parcel back to the UK as Returned Goods Relief, otherwise the parcel will be returned back to you and no refund will be issued.
You may find more information regarding Returned Goods Relief at the following link: Returned Goods Relief
Based on 1031 reviews
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I love it, bright light and comfortable, wicked😎

Disliked that the gold piece fell off before wearing

These got me a couple of compliments at s college graduation. I like the fit and the pockets have me places for my wallet and phone.

I really like it. Good quality.

Feels great Love it great value and very good quality

Feels great Love it great value and very good quality

Love it great value and very good quality

Love it great value and very good quality

Love it great value and very good quality

Love it great value and very good quality

Love it great value and very good quality

MashaAllah! These pants are amazing. The hubs is very happy with them, and they took about 10 years off his wardrobe. :)

Good material and length

Bought this as a last minute option before Eid as not many thobes fit me due to my height and long arms but was amazed by the excellent quality and near perfect fitting! Will definately be buying again on next Eid In shaa Allah

Great quality

Excellent quality, fit and design. The soft collar and zipped pockets are an awesome design touch

Got tons of compliments on this one!

Excellent

Great quality fabric, so soft and fits perfectly. Great design and love the zipped pockets.

Fantastic customer service! Quality products! My go to place! Couldn’t be more happier!

Good quality! Will definitely be a returning customer.

Very good quality, fits nicely and the material feels great against your skin. I think I will purchase a few more items from here

It is so soft and he got so many compliments on it! Hoping the black one comes back in stock soon bc it is really nice!