Return Policy

We want to make sure you're happy with your MooMenn order! If you need to return something, just log into your MooMenn account within 14 days of receiving your order. Once approved, we'll send you all the info you need, including the return address and detailed instructions.

Here's a quick rundown of our return process:

1. Ship your return within 14 days of requesting it on your MooMenn account.
2. We'll issue refunds once we've checked the items and confirmed they're in new condition.
3. Keep all the original packaging, labels, and tags intact.
4. You'll need to cover the return shipping costs.
5. Don't forget to share the tracking number with us so we can keep an eye on your return.
6. Once we get your items back, we'll process your refund within 3 to 5 working days.

Remember, we don't do exchanges, and original shipping charges won't be refunded. Also, for hygiene reasons, we can't accept returns on Swim Shorts.

If there are any issues with your order, like damage or defects, let us know right away, and we'll sort it out for you.

Log into your MooMenn account at the following link: Return Portal

Please find our Return Instructions:

1. You must ship your return within 14 days of submitting a Return Request on your MooMenn account.

2. After our inspection, refunds will only be issued if the items are in their original, new, and unworn condition.

We do not offer exchanges.
Original shipping charges will not be refunded
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the incorrect item.
You may return an item that is received damaged or faulty, which includes manufacturing defects. Photos of defects must be provided within 24 hours of receiving your order. Depending on the condition of the defect, if we approve the Return Request, you may be entitled to compensation for a repair, a replacement or a refund for the faulty/damaged item.
No compensation nor refund will be offered on items that are damaged from wear and tear.
We are not responsible for lost, missing, or damaged parcels returned to our warehouse by any courier delivery service.
Customers are responsible for all duties and Customs fees when delivering into certain countries outside the UK, we will not issue refunds if the recipient refuses to pay Customs duties at delivery.

For all Return Requests from outside the UK:

Please note, it is very important to advise the shipping company to send the parcel back to the UK as Returned Goods Relief, otherwise the parcel will be returned back to you and no refund will be issued.

You may find more information regarding Returned Goods Relief at the following link: Returned Goods Relief

QL Sniper Set Cargo Joggers and Longline Top in BLACK

This is my second pair so far. I wish to purchase the other colours but my size (XL) is out of stock. Please let me know when they're next in stock. I LOVE the material, look, fit and quality of your products.

QL Sniper Set Cargo Joggers and Longline Top in Sky Blue

Perfect

I get awesome compliments all day long, even in Mekkah. Quality is top I highly recommend

Good quality clothes I love it. I recommended to my friend.
The

QL Etniz Set Menara in Emerald Green and Gold

Great fit

Very comfortable, paired with a thobe

Excellent quality

Excellent fit and quality. I purchased many items from here, exceptional quality and super fast delivery

Islamic Men's Long Thobe Kamees Eminence QL in Cream and Gold

I absolutely love this thobe it fits perfectly on me and the high quality of fabric used is amazing. Zip pockets are nice and deep and the hood fits well overall 10/10 for this thobe.

Muslim Men's Two-tone Long Thobe Kamees DELTA QL in White

Brilliant lightweight trousers using high quality fabric, so comfortable when worn and the fit is perfect. Absolute bargain for the price you can’t go wrong. Service as always is great from purchasing to delivering 10/10

Fantastic

I am 5'7" 157lbs and the Medium fit perfectly. Color is as shown. Very comfortable and stylish. I can wear these during any season and still feel comfortable. I plan to purchase more.