Return Policy

We want to make sure you're happy with your MooMenn order! If you need to return something, just log into your MooMenn account within 14 days of receiving your order. Once approved, we'll send you all the info you need, including the return address and detailed instructions.

Here's a quick rundown of our return process:

1. Ship your return within 14 days of requesting it on your MooMenn account.
2. We'll issue refunds once we've checked the items and confirmed they're in new condition.
3. Keep all the original packaging, labels, and tags intact.
4. You'll need to cover the return shipping costs.
5. Don't forget to share the tracking number with us so we can keep an eye on your return.
6. Once we get your items back, we'll process your refund within 3 to 5 working days.

Remember, we don't do exchanges, and original shipping charges won't be refunded. Also, for hygiene reasons, we can't accept returns on Swim Shorts.

If there are any issues with your order, like damage or defects, let us know right away, and we'll sort it out for you.

Log into your MooMenn account at the following link: Return Portal

Please find our Return Instructions:

1. You must ship your return within 14 days of submitting a Return Request on your MooMenn account.

2. After our inspection, refunds will only be issued if the items are in their original, new, and unworn condition.

We do not offer exchanges.
Original shipping charges will not be refunded
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the incorrect item.
You may return an item that is received damaged or faulty, which includes manufacturing defects. Photos of defects must be provided within 24 hours of receiving your order. Depending on the condition of the defect, if we approve the Return Request, you may be entitled to compensation for a repair, a replacement or a refund for the faulty/damaged item.
No compensation nor refund will be offered on items that are damaged from wear and tear.
We are not responsible for lost, missing, or damaged parcels returned to our warehouse by any courier delivery service.
Customers are responsible for all duties and Customs fees when delivering into certain countries outside the UK, we will not issue refunds if the recipient refuses to pay Customs duties at delivery.

For all Return Requests from outside the UK:

Please note, it is very important to advise the shipping company to send the parcel back to the UK as Returned Goods Relief, otherwise the parcel will be returned back to you and no refund will be issued.

You may find more information regarding Returned Goods Relief at the following link: Returned Goods Relief

Amazing

Husband loved this tracksuit. 10/10 quality and fast delivery .

Global Empire Tracksuit with chenile embroidery.

3263 QAMIS QUDS / Black / L

Awesome

Very very beautiful jubba. The print on the one I ordered was a little faded. I sent an email to customer services and they dispatched another one out to me the very next day. The material is really nice super quality. I will definitely definitely be shopping again. Highly recommend 👌

Great quality fast shipping

This product is amazing. The material was beautiful, comfortable cool, and light. Looking forward to ordering again.

What i like about moomenn is that is affordable and thei communication is excellent. They are very quick to resolve any issues you have with your order.

These are so comfy and the quality is absolutely brilliant. Thank you to the whole team

Fantastic thobe great quality material and very stylish. The hood is a nice size the side pockets could have been a little bit bigger but nonetheless they do the job and have zips is good at least nothing will fall out. Overall brilliant fit and style would definitely recommend to my fellow brothers.

Muslim Men's Two-tone Long Thobe Kamees Unik R24 QL Grey

Very comfortable and great value for money. Definitely going to buy some more very soon

QL Relaxed Lightweight Cropped Joggers in Beige

Color was true to the pictures. I have this set in the Navy and theyre easily some of my favorite pieces for warmer weather. Extremely comfortable!

QL Relaxed Fit Nautik Set in Almond Green

Awesome and great quality fabric. The Athletic fit is easily my favorite part. Definitely intend on grabbing the set in a few more colors Inshā’Allāh

QL Sniper Set Cargo Joggers and Longline Top in Dark Grey

Great design and fit

Fantastic quality product. I had ourchased this for myself last year. And this year I purchased it again for my brother. Highly recommend this thobe.

Islamic Men's Long Thobe Eminence QL in Cream and Gold

Very comfortable

Always quality

Arrived ahead of time. Perfect fit and comfortable.

Islamic Men's Long Thobe Eminence QL in White and Silver

Nice and quality cloths

Soft and very beautiful clothes to wear

QL Longline Etniz Sweat MA in Brown and Beige

I only wish the strings were longer for the pants otherwise love the design and the feel great product

QL Sniper Set Cargo Joggers and Longline Top in Khaki

I would buy every color if you had it in stock even the hoodies. Awesome quality product!

Alhamdulillah, Mashallah! Both thobes were perfect from the quality of the fabric , to the assist with sizing for my boys! I’ll definitely order more.