Return Policy

Vi vil gerne sikre os, at du er tilfreds med din MooMenn-ordre! Hvis du har brug for at returnere noget, skal du blot logge ind på din MooMenn-konto inden for 14 dage efter at have modtaget din ordre. Når den er godkendt, sender vi dig al den information, du har brug for, inklusive returadressen og detaljerede instruktioner.

Her er en hurtig gennemgang af vores returproces:

1. Send din retur inden for 14 dage efter du har anmodet om den på din MooMenn-konto.
2. Vi udsteder refusion, når vi har kontrolleret varerne og bekræftet, at de er i ny stand.
3. Hold al den originale emballage, etiketter og mærker intakte.
4. Du skal dække returneringsomkostningerne.
5. Glem ikke at dele sporingsnummeret med os, så vi kan holde øje med din returnering.
6. Når vi har fået dine varer tilbage, behandler vi din refusion inden for 3 til 5 arbejdsdage.

Husk, at vi ikke bytter, og originale forsendelsesomkostninger vil ikke blive refunderet. Af hygiejniske årsager kan vi heller ikke modtage returvarer på svømmeshorts.

Hvis der er problemer med din ordre, såsom skader eller defekter, så lad os det vide med det samme, så ordner vi det for dig.

Log ind på din MooMenn-konto på følgende link: Returportal

Find venligst vores returvejledning:

1. Du skal sende din returnering inden for 14 dage efter indsendelse af en returanmodning på din MooMenn-konto.

2. Efter vores inspektion vil der kun blive udstedt refusion, hvis varerne er i deres originale, nye og ubrugte stand.

Vi tilbyder ikke bytte.
Originale forsendelsesomkostninger refunderes ikke
Undersøg venligst din ordre ved modtagelse og kontakt os straks, hvis varen er defekt, beskadiget eller hvis du har modtaget den forkerte vare.
Du kan returnere en vare, der er modtaget beskadiget eller defekt, hvilket inkluderer fabrikationsfejl. Billeder af defekter skal fremsendes inden for 24 timer efter modtagelse af din ordre. Afhængigt af manglens tilstand kan du, hvis vi godkender returanmodningen, være berettiget til erstatning for en reparation, en ombytning eller tilbagebetaling for den fejlbehæftede/beskadigede vare.
Ingen kompensation eller tilbagebetaling vil blive tilbudt på varer, der er beskadiget som følge af slitage.
Vi er ikke ansvarlige for tabte, manglende eller beskadigede pakker, der returneres til vores lager af nogen kurertjeneste.
Kunder er ansvarlige for alle told- og toldgebyrer ved levering til visse lande uden for Storbritannien, vi udsteder ikke tilbagebetalinger, hvis modtageren nægter at betale told ved levering.

For alle returanmodninger fra lande uden for Storbritannien:

Bemærk venligst, at det er meget vigtigt at råde fragtfirmaet til at sende pakken tilbage til Storbritannien som Relief for returnerede varer, ellers vil pakken blive returneret til dig, og ingen refusion vil blive udstedt.

Du kan finde flere oplysninger om relief for returnerede varer på følgende link: Relief for returvarer

SAROUEL DE BAIN ARMY / Navy Blue / L

Best

Perfect

QL Halal Swim Shorts SB ARMY S24 in Navy Blue

My son loved his new outfit. It fit him like a glove!!

3263 QAMIS QUDS / Black / XL

Quality!!!

A tad bit on the expensive side but really happy with quality. Has a modern touch, lovely material and really comfortable to wear. Not a fan of the AI sizing, gave measurements of 90kg, 5ft 7, regular build and it suggested XL, turned about to be a bit on the baggy side. Luckily, I had ordered a medium white for my sign 5ft 5 and 70kg and that fitted me just fine. So, I then ordered a medium in black which I received before Eid so all good.

I typically for jackets/ tops that are 42 inch. So I would say as a guide their medium is for 38-42 inch. Hope that might help someone.

Amazing

Husband loved this tracksuit. 10/10 quality and fast delivery .

Global Empire Tracksuit with chenile embroidery.

3263 QAMIS QUDS / Black / L

Awesome

Very very beautiful jubba. The print on the one I ordered was a little faded. I sent an email to customer services and they dispatched another one out to me the very next day. The material is really nice super quality. I will definitely definitely be shopping again. Highly recommend 👌

Great quality fast shipping

This product is amazing. The material was beautiful, comfortable cool, and light. Looking forward to ordering again.

What i like about moomenn is that is affordable and thei communication is excellent. They are very quick to resolve any issues you have with your order.

These are so comfy and the quality is absolutely brilliant. Thank you to the whole team

Fantastic thobe great quality material and very stylish. The hood is a nice size the side pockets could have been a little bit bigger but nonetheless they do the job and have zips is good at least nothing will fall out. Overall brilliant fit and style would definitely recommend to my fellow brothers.

Muslim Men's Two-tone Long Thobe Kamees Unik R24 QL Grey

Very comfortable and great value for money. Definitely going to buy some more very soon

QL Relaxed Lightweight Cropped Joggers in Beige

Color was true to the pictures. I have this set in the Navy and theyre easily some of my favorite pieces for warmer weather. Extremely comfortable!

QL Relaxed Fit Nautik Set in Almond Green

Awesome and great quality fabric. The Athletic fit is easily my favorite part. Definitely intend on grabbing the set in a few more colors Inshā’Allāh

QL Sniper Set Cargo Joggers and Longline Top in Dark Grey

Great design and fit

Fantastic quality product. I had ourchased this for myself last year. And this year I purchased it again for my brother. Highly recommend this thobe.

Islamic Men's Long Thobe Eminence QL in Cream and Gold

Very comfortable

Always quality

Arrived ahead of time. Perfect fit and comfortable.

Islamic Men's Long Thobe Eminence QL in White and Silver

Nice and quality cloths

Soft and very beautiful clothes to wear

QL Longline Etniz Sweat MA in Brown and Beige

I only wish the strings were longer for the pants otherwise love the design and the feel great product

QL Sniper Set Cargo Joggers and Longline Top in Khaki

I would buy every color if you had it in stock even the hoodies. Awesome quality product!

Alhamdulillah, Mashallah! Both thobes were perfect from the quality of the fabric , to the assist with sizing for my boys! I’ll definitely order more.