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Return Policy

We want to make sure you're happy with your MooMenn order! If you need to return something, just log into your MooMenn account within 14 days of receiving your order. Once approved, we'll send you all the info you need, including the return address and detailed instructions.

Here's a quick rundown of our return process:


1. Ship your return within 14 days of requesting it on your MooMenn account.
2. We'll issue refunds once we've checked the items and confirmed they're in new condition.
3. Keep all the original packaging, labels, and tags intact.
4. You'll need to cover the return shipping costs.
5. Don't forget to share the tracking number with us so we can keep an eye on your return.
6. Once we get your items back, we'll process your refund within 3 to 5 working days.

Remember, we don't do exchanges, and original shipping charges won't be refunded. Also, for hygiene reasons, we can't accept returns on Swim Shorts.

If there are any issues with your order, like damage or defects, let us know right away, and we'll sort it out for you.

Log into your MooMenn account at the following link: Return Portal

Please find our Return Instructions:

1. You must ship your return within 14 days of submitting a Return Request on your MooMenn account.

2. After our inspection, refunds will only be issued if the items are in their original, new, and unworn condition.
  • We do not offer exchanges.
  • Original shipping charges will not be refunded
  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the incorrect item.
  • You may return an item that is received damaged or faulty, which includes manufacturing defects. Photos of defects must be provided within 24 hours of receiving your order. Depending on the condition of the defect, if we approve the Return Request, you may be entitled to compensation for a repair, a replacement or a refund for the faulty/damaged item.
  • No compensation nor refund will be offered on items that are damaged from wear and tear.
  • We are not responsible for lost, missing, or damaged parcels returned to our warehouse by any courier delivery service.
  • Customers are responsible for all duties and Customs fees when delivering into certain countries outside the UK, we will not issue refunds if the recipient refuses to pay Customs duties at delivery.
For all Return Requests from outside the UK:
Please note, it is very important to advise the shipping company to send the parcel back to the UK as Returned Goods Relief, otherwise the parcel will be returned back to you and no refund will be issued.
You may find more information regarding Returned Goods Relief at the following link: Returned Goods Relief
Based on 225 reviews
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(204)
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(8)
60T TSHIRT LEGER MANCHE LONGUE / Light Green / M
Wonderful long curved style, good quality modest wear

Hard to find this sort of thing, really glad I've bought it. Material is good, can probably be used on a mild/hot day, and the length is great - highly recommend

60T TSHIRT LEGER MANCHE LONGUE / Dark Grey / M
Really nice curved longline design

Length of the top is great, the curved hem is a nice look and the material is good quality - would recommend

These are some of the best Thobes I have ever owned!

This one is my favorite, and I just can't get over how well made these sets are, I will definitely be ordering more!🫶

Jazak Allah Khair! I really love this piece and the price is on point

N
QL Sniper Set Cargo Joggers and Longline Top
NICHOLAS S.R. (Birmingham, GB)
3200 ENSEMBLE-SNIPER-NEO / Dark Khaki / L
All Level Satisfaction

After receiving my Sniper Cargo outfit I’ve now an outfit that fits any occasion. I will always have a sniper cargo outfit hanging in my wardrobe. Many Thanks

Mint. Yet again great fabric and great design packaged with a superb contrasting statement, I call it the inverted keffiyeh design. I have the white version too. I think moomenn may have heard our cries to improve the zips as this was always the only thing letting down the products, I have an abundance of garments from moomenn and most of them fail on the zip quality. However this qud design seems to have more robust zippers . Alhamdulilah 🤲

The quality, fit and comfort is staggering! Can’t get much better than this!

Absolutely perfect!

My favourite swimwear. Very comfortable

A
QL Halal Swim Shorts in Light grey and Black
Ali A. (Woluwe-Saint-Pierre - Sint-Pieters-Woluwe, BE)
5032 SAROUEL SWIMSHORT / Light Grey and Black / XL
Great Swimshort

.

3203 Sarouel ONYX UP / Carbon Black / XXL
Nice pants fits well

Nuce pants wiith a nice fitting.

Really awesome design and great quality! Fits comfy and true to size!

Most amazing look, fit and comfort I’ve had as of yet!

D
QL Relaxed Cargo Flex in Camel
Diane W. (Van Buren, US)
8003 SAROUEL CARGO FLEX / Camel / M

Perfect fit and style. Very pleased.

3270 ENSEMBLE IGO / Cream / L
Alhamdulillah

Looking for ever a modest beautiful stylish halal clothes. Alhamdulillah. Moomenn u got it. Jazaka Allah kairum.

Great quality just not my style.

E
QL QUDS Kamisweat Thobe
ENAM (Southwark, GB)
3263 QAMIS QUDS / Black / XL
Great Garment

I really like this Jubbah/Thube, it feels like a perfect mix of urban and cultural which I haven't really seen before, the material is nice and the over sized hood also adds to the looks, delivery was quick look forward to purchasing more items in the future.

Comfortable, simple

D
QL DockCap Hat in Black
Darnell G. (Oklahoma City, US)
5034 DOCKAP / Black
Just what I was looking for

I'm glad I bought this hat. I like the look and fit of it. I bought another one recently.

We appreciate your support and positive review Brother Darnell! We are so happy to hear that our DockCap Hat is exactly what you were looking for. It's also great to know that you are pleased with the look and fit and that you purchased a second. Thank you for choosing MooMenn!

J
QL Relaxed Shorts Bermuda AZUR in Sky Blue
John S. (Letchworth Garden City, GB)
5033 BERMUDA AZUR S23 / Sky Blue / M
Nice shorts but in picture they look like heavier material

I have similar shorts I got from here about 2 years ago in white and are of a heavy material and lovely to wear, these look similar but the material isn’t as nice but still okay don’t feel as nice in my opinion.

3262 QAMIS LONG UNIK / Grey / L
Amazing

Love it

Thank you very much for your kind words and positive feedback Brother EM! It brings us great joy to hear that you love our Two-tone Long Thobe Kamees Unik and find it amazing. Your satisfaction is our top priority and we are so grateful for your support!